Data Protection

Data Collection and Usage

At X-Roids, we prioritize the privacy and security of your personal data. We collect personal information in accordance with applicable data protection laws to fulfill your requests and for the legitimate interests of our business, including site improvement and personalized customer interactions. Personal data collected may include contact details, such as name, email address, and any other information you provide when communicating with us. We ensure that your information is processed fairly, lawfully, and transparently. We take great diligence in ensuring the accuracy of your data and implement measures to keep your data up-to-date and accurate.

All collected data is processed and stored following strict confidentiality protocols. We limit access to your data to authorized personnel only, using secure, industry-standard safeguards. We ensure that any third-party service providers we may engage adhere to equivalent data protection standards, safeguarding your data throughout the processing lifecycle. The primary purpose of data collection is to provide you with superior services and tailored solutions. Additional reasons include compliance with legal obligations and for the defense of legal claims, should they arise.

Cookie Policy

To enhance your experience on X-Roids, we use cookies that help to personalize content, provide social media features, and analyze our web traffic. Cookies are small data files stored on your device, assisting in understanding your preferences and improving site functionality. Through cookies, details about your device, IP address, and browsing activities are collected and used to optimize service delivery and enhance user experience.

It is important to note that cookies are essential for certain functionalities on our site. By continuing to use our website without changing your cookie settings, you consent to the use of cookies. You can manage and delete cookies via your web browser settings, although disabling them may impact the site's functionalities. We do not use cookies to collect any personally identifiable information nor do we sell or distribute such information to third parties without your explicit consent.

Data Sharing and Third-Party Disclosure

We take your privacy seriously; hence, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without prior consent, except as described in this GDPR page. Instances where data sharing occurs include trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. We ensure that these partners comply with applicable privacy laws and regulations.

In certain circumstances, we may be required to share personal data to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety as well as that of others. Such disclosures are made in full compliance with respective laws. We also may disclose information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. Any such disclosures will be managed with stringent privacy and data protection measures in place.

Data Retention Policy

We adopt a policy of retaining personal data only as long as necessary for the purposes described. The retention period varies depending on the nature of the data and the purpose for which it is processed. After your personal information is no longer necessary for the business or if you request the deletion, we will securely dispose of it by using appropriate, industry-standard data destruction methods to ensure it cannot be accessed or reconstructed.

For compliance with legal obligations, resolution of disputes, and enforcement of agreements, certain data may be retained for designated periods as required. We document our data retention practices and provide transparency in our processes to ensure we meet legal conditions and respond to legitimate requests for data access or deletion. We continually review and update our retention policies to align with evolving data protection regulations and best practices.

Contact Information

If you have any inquiries, requests, or concerns regarding your personal data or wish to exercise any statutory rights under data protection laws, please feel free to contact us. You can reach out to us through our postal address: Theron Brightfield, Clifton Suspension Bridge, Bridge Rd, Leigh Woods, Bristol BS8 3PA, United Kingdom, or via email at [email protected]. Our team will address your queries promptly, ensuring your rights and data protection interests are effectively catered to.